Tripate Privacy Policy

Your privacy is important to us. Here's how we protect it.

Last Updated: July 10, 2025

Taabow Travels Private Limited (“Tripate”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our visa processing and tour booking services. By using Tripate.com, you agree to this Privacy Policy.

1. Information We Collect

We collect the following personal data:

Contact Information: Name, email, phone, address.
Identity & Passport Details: Passport number, nationality, date of birth, government IDs.
Travel Information: Travel history, itineraries, visa applications.
Payment Information: Billing and transaction details (processed securely, we do not store full card data).
Other Personal Details: Emergency contacts, additional details needed for visas or tours.
Usage Data: IP address, browser/device info, pages viewed, and cookies for analytics and site functionality.

2. How We Use Your Information

We use your personal data to:

Process bookings and visa applications efficiently.
Communicate with you regarding your bookings, visa updates, payments, and support.
Issue travel documents and manage tour arrangements.
Improve our services and personalize your experience.
Send marketing communications (with your consent, opt-out anytime).
Comply with legal requirements and protect our rights and security.

3. Sharing of Personal Data

We may share your data with:

Embassies, consulates, and authorized visa processing centers (e.g., VFS) for visa processing.
Airlines, hotels, tour operators, and transport providers for travel services.
Payment gateways for secure transaction processing.
Trusted vendors (cloud servers, email services, analytics providers) under strict confidentiality.
Government authorities if required by law.

We do not sell or rent your personal data to third parties.

4. Data Storage and Security

Data is stored securely on AWS cloud servers located in India.
We use encryption, secure servers, and restricted access to protect your data.
While we use strong safeguards, no system is 100% secure; you are encouraged to protect your login credentials and notify us of any unauthorized access.

5. Data Retention

We retain your data only as long as necessary for services, legal compliance, and dispute resolution.
Data no longer needed is securely deleted or anonymized unless legally required for retention.

6. Your Rights

You have the right to:

Access your data and request corrections.
Request deletion of your data when no longer needed.
Withdraw consent for optional uses like marketing.
Object to certain data processing where applicable.
Request a copy of your data in a machine-readable format.

To exercise these rights, email support@tripate.com with your request.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors without parental consent.

8. Compliance with Law

We comply with India’s Digital Personal Data Protection Act, 2023, the Information Technology Act, and relevant data protection laws. By using our services, you consent to the processing of your data in India.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of Tripate.com after updates constitutes your acceptance of the revised Policy.

10. Contact Us (Grievance Officer)

For privacy questions or data requests, contact:

Email: support@tripate.com
Address: 32, Nethaji Salai, 5th Street, Anna Nagar, Vilar Road, Thanjavur, Tamil Nadu, India 613006
Phone: 9709708777

We will address grievances promptly, typically within 7 working days.